Join the circular economy.
We’re Twice, a small passionate team based in Auckland, doing our bit to create a sustainable, circular economy, closing the loop for a brighter future.
The Twice Best Price Guarantee
Heads up! Seen a better deal for your device somewhere else? Don’t settle!
At Twice, we back our pricing with a guarantee to beat any genuine higher offer. Seriously, send us the details, and we’ll make sure your payout is bigger right here.
Easy selling starts now! https://twice.nz/sell/

FAQ's
Explore quick answers to common questions, or contact us for more support.
What is this?
An easy win for your wallet and the planet. Sell your unwanted electronics without the haggle — just complete the assessment and see the best offer for your device in as little as 2 minutes.
How does it work?
1. Get an instant offer on our website
2. We’ll email you a free NZPost courier ticket so you can send us your device(s)
3. Once we receive your device(s), payment will be made to your bank account within 24 hours
How long does it take to get paid?
Payment is made within 24 hours
How do I get my item to you?
Once we have your order, we will email you a prepaid NZPost ticket, which you can print off and then either get NZPost to collect it from you or drop it off at a local NZPost shop.
How can I contact you?
What if I get a better price elsewhere?
At Twice, we back our pricing with a guarantee to beat any genuine higher offer. If you see a better price for your device elsewhere, send us the details, and we’ll make sure your payout is bigger right here.
What if I change my mind after I send my phone in?
No stress at all! We get it—sometimes you just need a second thought. If you decide you don’t want to sell or trade in your device after you’ve already shipped it, just let us know ASAP. We’ll stop the process immediately and ship it back to you for free.