Just 3 easy steps
The fast, easy way to cash in on old tech
Get an offer
Get an instant offer in about 2 minutes
Ship for free
Ship your device for free using NZPost courier
Get paid
Straight in to your bank account within 24 hours
Start Selling
FAQ's
Explore quick answers to common questions, or contact us for more support.
What is this?
An easy win for your wallet and the planet. Sell your unwanted electronics without the haggle — just complete the assessment and see the best offer for your device in as little as 2 minutes.
How does it work?
1. Get an instant offer on our website
2. We’ll email you a free NZPost courier ticket so you can send us your device(s)
3. Once we receive your device(s), payment will be made to your bank account within 24 hours
How long does it take to get paid?
Payment is made within 24 hours
How do I get my item to you?
Once we have your order, we will email you a prepaid NZPost ticket, which you can print off and then either get NZPost to collect it from you or drop it off at a local NZPost shop.
How can I contact you?
What if I get a better price elsewhere?
At Twice, we back our pricing with a guarantee to beat any genuine higher offer. If you see a better price for your device elsewhere, send us the details, and we’ll make sure your payout is bigger right here.
What if I change my mind after I send my phone in?
No stress at all! We get it—sometimes you just need a second thought. If you decide you don’t want to sell or trade in your device after you’ve already shipped it, just let us know ASAP. We’ll stop the process immediately and ship it back to you for free.
What's the buzz about?
Here’s what verified trade in users have to say about their experience.
Easy and simple, very communicative. Made selling my broken phone a breeze. Would definitely recommend twice.
Ashley
Very pleased with fast & efficient service.
Peter
5 Stars
Raghu
Clear communication, fast payment. Highly recommend!
Laura
Nice and easy.
Tim
Amazing, Easy, Simple service especially beneficial if you have broken devices as they can be harder to sell to other providers or facebook marketplace. Gave a good price for a broken phone
Daksh
Extremely fast payment and exceptional service. Also very happy with the amount I received. Would highly recommend!
Oscar
Super easy and streamlined service. Used the provided postage tag and was paid the agreed amount next day. Took all the stress and effort out of selling the phone.
Aaron
Super Simple , straightforward and fast ways to get sale quotes. Extremely professional. Excellent communication. Hassle free. Great value paid for the item comparing to any other place i have looked up throughout NewZealand. Payment for my sale was quick. Highly recommended.
Navin
Such a great service! Prompt online communication from the twice team (email / website chatbox) and easy website to navigate the prices to get cash for your old tech. Would definitely use Twice again!
Cassandra
It's like they've specifically designed something for people who don't have the time, patience, or emotional spoons to deal with the usual admin of selling stuff. GREATLY appreciated. I wish everything was as fair and straightforward as this.